System Management as a Service
Our hosted SAM application allows you to perform basic admin tasks across all workstations and servers in minutes at the push of a button. It has the ability to run pre-scheduled automated tasks eg weekly maintenance or patch tasks. The application is hosted in our secure cloud infrastructure and is accessed by our customer's internal teams, via a web portal, to allow them to pro-actively manage the company's technology systems.
- Automated process driven tasks deliver operational efficacy
- Proactive and reactive diagnostic and fix procedures increases end-user satisfaction
- Less requirement for remote assistance increases staff productivity
- Less manual intervention and repetitive tasks reduces operational overheads
- Proactive management of IT resources improves availability of mission critical applications
- Efficiently managing systems through a single interface saves time.
To understand how this service helped Day Lewis Pharmacy save the equivalent of the cost of one full-time Service Support Technician and to see how this can also provide your internal support staff with the best tool to do their job more efficiently please call us on 0844 874 1000 or email us.